Frequently Asked Questions
Everything you need to know about our products, licences, installation services and support.
All questions
What is included when I purchase a Infidec Marketplace product source code?
Most products include complete source code, an admin panel, APIs, documentation, and additional components such as mobile apps and websites, depending on the package. These ready-made health, food and wellness app solutions are designed to help businesses launch faster without building everything from scratch.
What is the difference between a Regular License and an Extended License?
A Regular License gives you the full source code for one end product and one domain with 6 months of guidance support. An Extended License adds ready-to-launch configuration of your Android, iOS, web and admin panel plus 6 months of dedicated support.
What support is included after purchase?
Every purchase includes free lifetime updates and 6 months of support for installation questions, bug fixes and documentation guidance, delivered by the same team that builds the product.
Are Infidec Marketplace products production-ready?
Yes. Our apps are used by thousands of businesses worldwide. They are built with Flutter, Laravel and Next.js, follow secure coding practices and are tested before every release.
Do you offer both website and app source code solutions?
Yes. Most products ship with Android and iOS apps built in Flutter, a responsive website or PWA, and a Laravel admin panel.
How can I contact the support team?
You can reach us through the Contact Us page, by email at contact@infidec.com or on WhatsApp. We usually reply within 1-2 business days.
What makes Infidec Marketplace different from other source code providers?
We focus exclusively on health, food and wellness products. Every product is designed, developed and supported in-house, so you get consistent quality, faster fixes and domain-specific features.
Can I get a refund?
Because source code is a digital product, refunds are available only if the product is not as described or has a critical issue we cannot fix within a reasonable time. See our Refund Policy for details.
Do you provide installation and reskinning services?
Yes. Choose one of our installation plans and our experts will set up your server, database, admin panel, SSL, push notifications and publish your apps to the Play Store and App Store.
Can I customise the app design and features?
Absolutely. You receive the complete source code, so you can change colours, logos, fonts and features. Our team also offers paid customisation on request.
Which payment methods are supported inside the apps?
Our apps support popular gateways such as Razorpay, Stripe, PayPal, Paystack, Flutterwave and Cashfree, with more available as add-ons.
Still have questions? Contact our support team